[vc_row][vc_column][vc_column_text]This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
What’s your return policy?
Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.
Do you ship oversees and to P.O. boxes?
Yes, we’ll ship your package anywhere that can accept deliveries.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
QUESTIONS & ANSWERS
- How many Sports Programs do you offer?
- For what ages are US Sports Camps’ programs available?
- What is your Refund Policy?
- How can I pay my balance?
- How do I get my Registration Packet which includes when to arrive, what to bring, directions, health form, etc.?
- What happens if US Sports cancels my camp?
- Do I need to bring a copy of my child’s current physical to camp?
- How do I request a brochure?
- Where can I find answers about NBC Camps?
- How do I get a job at one of the US Sports Camps?
- Can you send me brochures for my team?
- My question isn’t answered here, what should I do?
1How many Sports Programs do you offer?
US Sports Camps currently offer 24 programs in 15 different sports. For a listing of all sports and programs that we offer nationwide, simply use the blue bar at the top of every page and hover over the “Select Your Sport” menu.
2For what ages are US Sports Camps’ programs available?
US Sports Camps offers a number of programs for a variety of age groups. Most of our junior camps accept participants between the ages of 10-18, however, some of our day camps will accept those as young as 5. Of course, we have Adult Programs in a number of our sports & disciplines for the not so young but young at heart! *Please see the camp specific web pages to find out what ages each camp is geared toward.
3What is your Refund Policy?
If you have to cancel, for any reason, we will issue you a camp voucher for all camp fees paid, valid through the following camp summer. Your camp voucher is transferable to any family member and may be used in the sport that you are initially registered in. Cash refunds will be given only with the purchase of Cancellation Protection. (View details here.)
4How can I pay my balance?
Most of you have probably already authorized us to automatically charge your balance with your credit card on the due date. If not, please contact us with a credit card or send a check to US Sports Camps. You can check your balance anytime on the page called MyCamps by clicking here.
5How do I get my Registration Packet which includes when to arrive, what to bring, directions, health form, etc.?
Go to the US Sports Camps home page and click the MyCamps link on the top of the page. Follow directions from there. Most registration packets are available by the first and second week in May.
6What happens if US Sports cancels my camp?
In the unlikely event US Sports Camps cancels your camp session, we will refund all camp tuition and registration fees. USSC is not responsible for personal travel or other expenses associated with attending the camp. Camper waives any and all damages that may otherwise arise out of any camp cancellation and agrees to accept as liquidated damages said camp tuition and registration fees.
7Do I need to bring a copy of my child’s current physical to camp?
You only need to bring a copy of your son or daughter’s current physical if the form requires a dr.’s signature, which is the case in the states of MA and CT. For all other states, the parent just needs to fill out the form and no physical is required. Your son or daughter just needs to have done a physical in the previous 12 months.
8How do I request a brochure?
Go to the “Select Your Sport” button on the top left of any page and pick a sport. From there you’ll pick your program, then select an individual camp page. There will be a “Get a Brochure” button to click in the upper right-hand corner of every camp page. Follow directions from there to download a PDF brochure.
9Where can I find answers about NBC Camps?
NBC Camps offers answers to questions such as payment and tuition, camp lodging, transportation, camp employment, camp training and philosophy. To find out more visit NBCCamps.com for answers to frequently asked questions.
10How do I get a job at one of the US Sports Camps?
Each camp director is responsible for hiring their own staff and typically hire in late winter and early spring. If you are interested in applying for a position, please email the appropriate sport mailbox here and we will forward on your information to any director looking for additional staff.
11Can you send me brochures for my team?
Yes, thanks for asking! Please send us an email or private message us on Facebook. Let us know which sport and how many brochures you need and we’ll get them mailed to you right away.
12My question isn’t answered here, what should I do?
Visit our contact page here and email the appropriate sport mailbox, or just send us an email to firstname.lastname@example.org. We’ ll be happy to answer your question personally.